Osaka Spice & Halal Food

 An alternative for your hometown's grocery store

CALL US AT: 06-6373-4436

WORK HOURS: 11am - 9pm 

Delivery & Payments

Orders

Order is available 24 hours x 365 days.
A confirmation mail will be sent to customer after receiving the order. *Please check your Email junk box if  you do not receive order confirmation mail.

Shipping

Products will be dispatched on next working day of the order placed (MON-FRI) before 6 PM, ON SAT before 3 PM, working days only.
An invoice of the order will be included with the shipment.We do not provide overseas delivery.

Working Hours

Monday – Sunday 11 AM – 9 PM

Charges

Free shipping based on total order price 20,000yen.
If order value is less than 20,000yen, shipping will be charged at rates shown at below.

Area Dry/Frozen
Honshu, Shikoku and Kyushu 1,500 yen
Hokkaido 1,800 yen
Okinawa and other outlying islands 2,550 yen


Payment Methods

Cash on Delivery:
Customer will commit full payment in cash to courier company at the time of delivery. Payment option cannot be changed once order has been despatched.
Payment by Credit Card:
We use Paypal as our payment gateway.

Refund Policies

No refund or replacement if product had been used or damaged by the customer.With exception that in case customer has received defective product or different product from order description, return or replacement will be considered.
Shipping charges for replacement or refund is provided by us if customer’s mailing address is same.Refund request is received within 24hrs of delivery of the product. Any refund or replacement after the above mentioned period.

Order Cancellation and Editing Policies

Cancellation or changes of order must be done by phone before 2:00 PM on working days.
Cancellation or changes of order is not accepted once order is dispatched. Customer has to received the package with full payment in such case.

© 2017 Osaka Spice & Halal Store. All rights reserved.

Version 1.17.11.11