Order is available 24 hours x 365 days.
A confirmation mail will be sent to customer after receiving the order. *Please check your Email junk box if you do not receive order confirmation mail.
Products will be dispatched on next working day of the order placed (MON-FRI) before 6 PM, ON SAT before 3 PM, working days only.
An invoice of the order will be included with the shipment.We do not provide overseas delivery.
Monday – Sunday 11 AM – 9 PM
Free shipping based on total order price 20,000yen.
If order value is less than 20,000yen, shipping will be charged at rates shown at below.
|Honshu, Shikoku and Kyushu||1,500 yen|
|Okinawa and other outlying islands||2,550 yen|
Cash on Delivery:
Customer will commit full payment in cash to courier company at the time of delivery. Payment option cannot be changed once order has been despatched.
Payment by Credit Card:
We use Paypal as our payment gateway.
No refund or replacement if product had been used or damaged by the customer.With exception that in case customer has received defective product or different product from order description, return or replacement will be considered.
Shipping charges for replacement or refund is provided by us if customer’s mailing address is same.Refund request is received within 24hrs of delivery of the product. Any refund or replacement after the above mentioned period.
Cancellation or changes of order must be done by phone before 2:00 PM on working days.
Cancellation or changes of order is not accepted once order is dispatched. Customer has to received the package with full payment in such case.